How to choose a reliableExport agentThe service provider?

comprehensive service package processingExport agentService providers need to focus on five core elements:Customs AEO certification qualificationandYears of industry serviceandTarget Market Service NetworkandTrade compliance capabilityandEmergency response case. It is recommended to require service providers to provide:

• Customs Credit Rating Certificate for the Past Three Years
• Export operation records for specific product categories (e.g., experience in handling MSDS for chemical products)
• On-site operation team configuration for major ports/airports

What specific services are included in export agency services?

Professional agency services should cover the entire trade chain:

• File Processing:
  • Commercial invoices / container production
  • Application for Certificate of Origin (including free trade agreement certificates such as RCEP)
• Logistics coordination:
  • Multimodal transport solution design
  • Special Transport Arrangements for Dangerous Goods
• Risk control:
  • Trade termsApplicability Analysis (Latest Interpretation of INCOTERMS 2025)
  • Pre-clearance review of destination country customs barriers

How are export agency fees calculated?

The mainstream charging models in 2025 include:

• Basic Service Costs: Charged at 0.8%-1.5% of the cargo value (including documentation fees)
• Additional service fee:
  • Special Certification Processing: 2000-8000 RMB/item
  • Emergency port congestion handling: starting from 1,500 RMB/hour.
• Advance payment service: Based on the LPR rate, with an increase of 10%-15%.

Please request the service provider to provideExact cost checklist, and compare it with the "Guidelines on Fees and Charges for Import and Export Procedures" issued by the General Administration of Customs in 2024.

What clauses should be noted when signing an agency agreement?

6 Key Legal Points to Clarify:

• Clause on Ownership of Cargo Control Rights
• Maximum compensation limit for documentation errors
• Definition of Force Majeure (referring to the revised content of the Civil Code 2025)
• Intellectual Property Security Disclaimer
• Jurisdiction court for dispute resolution
• Data Confidentiality and GDPR Compliance Terms

How to evaluate the risk control capability of an agency company?

Recommended examination from three dimensions:

• System Construction:
  • Is it connected to the Customs "Single Window" 3.0 system?
  • Is a trade compliance automated screening software equipped?
• Personnel qualifications:
  • Number of certified customs specialists
  • Foreign languagecustoms clearanceTeam configuration
• Insurance coverage:
  • Errors and Omissions Insurance (E&O) Coverage Amount
  • Extended Scope of Carrier's Liability Insurance

Fixed service package fee: Under EXW delivery terms, basic service fee approximately...

Recommended adoption57. Third-party escrow accountMode, specific operational procedures:

1. The buyer's payment is deposited into the bank's escrow account.
2. The agency company will handle export procedures upon receipt of payment.
3. Release the corresponding proportion of funds after completing customs clearance.
4. Retain 5% of the quality assurance deposit until the goods are accepted.

Multiple banks to launch in 2025Blockchain Trade FinanceThe service enables real-time verification of capital flow and logistics data.

In what situations is it necessary to customize proxy services specifically?

Request a customized solution in the following scenarios:

• Export-controlled items (refer to the "Dual-Use Items Export Control Regulations 2025")
• Goods subject to anti-dumping duties
• Religiously sensitive country markets
• Special requirements for cold chain logistics
• Cross-border e-commerce B2B2C model