Question 1: What kind of products need to enter輸出代理店Service?

Products that typically require professional agency services share the following characteristics:Special Supervision Categories(such as medical devices, food-contact materials),technology-sensitive products(electronic devices with chips),Commodities on the Legal Inspection Catalogue(Animal and plant products, chemicals). According to data from the General Administration of Customs of China in 2023, approximately 37% of通関Mistakes stem from the company's misjudgment of the product's attributes.

Question 2: Does the agency have the authority to determine the classification of the product?

The agency only provides professional advice,The final decision rests with the enterprise.. Common misconceptions include:

• Believing that the agency can arbitrarily adjust the HS code
• Shift the entire responsibility for classification entirely onto the agent

It is recommended to adopt a dual-verification mechanism: self-inspection by the enterprise plus re-examination by an agent; when necessary, an application may be filed for a customs advance ruling (the fee will be reduced to RMB 300 per item starting in 2025).

Question 3: How to verify an agent's通関Qualifications?

Three core documents must be verified:

• Customs AEO Certification Certificate(Authenticity verifiable on the official website of China Customs)
• Filing for the operation of specific categories (e.g., medical devices require a filing number from the National Medical Products Administration)
• Industry Association Certification (China Customs Brokers Association Five-Star Enterprise List)

The 2025 new regulation requires agency enterprises to disclose their violation records from the past three years.

Question 4: Does the agency service include liability for product quality?

The Agent shall only be liableProgram Compliance Responsibility, the liability for quality remains with the manufacturer. Typical dispute cases:

• A toy exported to the EU was returned due to excessive phthalate levels.
• The distributor was still held liable despite having fulfilled its notification obligations under the REACH Regulation.

It is recommended to clearly delineate responsibilities for technical regulations in the agency agreement.

Question 5: What hidden clauses exist in the calculation of agency fees?

Special attention must be paid to the three types of additional fees:

• Customs inspection-related incidental charges (container lifting fee, yard fee)
• Technical Document Translation Certification Fee (EU CE Certification Documents)
• Special-period expedited service fee (emergency handling for schedule changes)

Industry data for 2025 shows that a standardized quotation should include 21 detailed cost line items.

Question 6: Are cross-border e-commerce products suitable for the traditional agency model?

There are three fundamental differences:

• 通関方式：越境ECは「三単照合」モデルを採用しています
• Tax Policy: Subject to the consolidated tax instead of the general trade tax
• Logistics requirement: Must integrate with the cross-border e-commerce public service platform

Among the 12,000 cross-border e-commerce violations uncovered by customs in 2024, 68% stemmed from the improper use of the traditional agency model.

Question 7: How should the agent handle product restrictions and prohibitions?

Professional agents should establish a three-tier risk control system:

• Access Screening: Cross-check against the Ministry of Commerce’s “Catalogue of Goods Prohibited from Import”
• Dynamic Monitoring: Subscribe to Risk Alert Bulletins from the General Administration of Customs of China
• Emergency handling: Familiar with the customs return process (under the 2025 new regulation, the return application must be completed within 10 days)

Special Reminder: Some products may haveSeasonal restrictions(e.g., a ban on transporting agricultural products during specific time periods).

Question 8: How do we evaluate an agent’s comprehensive service capabilities?

It is recommended to establish an evaluation matrix from five dimensions:

• Response Speed: Emergency order processing time (industry benchmark is a 2-hour response)
• System Integration: ERP Data Interoperability
• Customs Big Data: Historical customs clearance success rate (premium agents should achieve 98%+)
• Global Network: Qualifications of Overseas Customs Clearance Partners
• Value-added services: including but not limited to exchange rate locking and supply chain financing