1. Self-operated通関What is the key difference from agency customs clearance?

According to the World Customs Organization’s latest 2025 data, companies that use professional customs brokerage services see an average 42% improvement in clearance efficiency. The key differences are:

• Compliance Risk Management: The agency company updates the customs code database for 85+ countries worldwide in real time
• Professionalism in Declaration：The document error rate dropped from 17% under in-house management to 2.3% with professional agency handling.
• Resource network advantage：Top-tier agencies have access to 300+ specialized customs-clearance channels at ports

2. Can customs brokerage really reduce a company’s costs?

A 2024 case study of a manufacturing company in the Yangtze River Delta shows that after switching to a specialized agency, annual trade costs fell by 23.5%, primarily driven by:

• Demurrage fees reduced by 81% (Professional pre-examination documentation system)
• Tariff Dispute Expenditure Zeroed Out (HS Code Professional Review)
• 65% reduction in HR costs (no need to maintain a customs declaration team)

3. How do you evaluate an agency’s actual service capability?

It is recommended to build an evaluation system from three dimensions:

• Qualification Verification：
  • China Customs AEO Advanced Certification
  • FIATA Member
• Technical Skills：
  • The customs declaration system is directly connected to the Customs Single Window.
  • Application of Blockchain Traceability Technology
• Emergency Response：
  • 72-Hour Cross-Border Crisis Response Case
  • Successful Customs Clearance Records for Special Items

4. Do we still need agency services in the era of digital customs clearance?

By 2025, the global customs digitization rate will reach 79%, yet the value of professional agents will stand out even more:

• System integration complexity: Requires simultaneous connectivity to 23 government regulatory platforms
• Data specification requirements: The new EU regulation mandates 128 electronic data fields
• Intelligent Document Review Assistance: AI system false-positive rates still require manual review intervention

5. How should an agent handle special trade circumstances?

Taking the 2024 emergency export cases for medical devices as an example, a professional agent can achieve:

• Complete FDA filing and secure special approval from China Customs within 48 hours
• Establish a temporary cold-chain logistics monitoring system
• Coordinate with the health authorities of the destination country for expedited customs clearance

6. How can hidden risks in customs brokerage be prevented?

Three risk points that require special attention:

• Ambiguous division of responsibilities: The contract must explicitly stipulate the compensation clause for customs declaration errors
• Data breach risk: ISO 27001 information certification required
• The Over-Promising Trap：「100％クリア」などの虛偽宣伝にご注意ください

7. How exactly should the agency service fee be calculated?

The industry-standard scientific pricing model for 2025 includes:

• Basic service fee (per ticket)
• Risk Surcharge (Product Sensitivity Coefficient)
• Performance Incentive (Clearance Timeliness Bonus)
• Knowledge Sharing Fee (Policy Interpretation Services)